Privacy Policy
At Hanzal&Co. (the "Site", "we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.hanzalhairoil.com (the "Site") or otherwise communicate with us (collectively, the "Services"). By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
We collect personal information about you from various sources in order to provide our Services. The information that we collect and use varies depending on how you interact with us.
Direct Collection: Information that you directly provide to us, including order and account details, customer support inquiries, and shopping preferences.
Automatic Collection: Information about your interaction with the Site, such as device details, IP address, and cookies, through automated tracking technologies.
Third-Party Collection: Information collected from our partners, vendors, and payment processors.
What Personal Information We Collect
We collect and process various categories of personal information, including:
Basic Contact Information: Your name, address, phone number, email.
Order Information: Billing and shipping address, payment details, email, phone number.
Account Information: Username, password, security questions.
Shopping Information: Items you view, add to cart, or wishlists.
Customer Support Information: Details from your communications with our customer support.
Cookies
We use cookies and similar technologies to enhance your experience on our Site. For specific information about the cookies we use, please visit our cookie policy.
How We Use Your Personal Information
Providing Products and Services: To process payments, fulfill orders, send notifications related to purchases, maintain and manage your account, and provide customer support.
Marketing and Advertising: To send promotional materials and advertisements, both on our Site and other platforms, based on your interests.
Security and Fraud Prevention: To detect and prevent fraudulent activities and maintain the integrity of our Services.
Communicating with You: To offer customer support and improve your experience with us.
How We Disclose Personal Information
In some cases, we may share your personal information with third parties, including:
Vendors and Service Providers: Such as IT management, payment processing, shipping partners, and data analytics.
Business and Marketing Partners: Such as Shopify for services and advertising.
Affiliates: For internal business operations.
Legal Obligations: If required by law or in connection with business transactions.
User-Generated Content
You may post product reviews or other content to public areas of the Services. Please note that this content will be publicly accessible, and we are not responsible for the privacy or security of such information.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We do not control these sites and encourage you to review their privacy policies before interacting with them.
Children's Data
The Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal information from a child, please contact us to have it deleted.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal data, but no method of transmission over the internet or electronic storage is entirely secure. We retain your personal information as long as necessary to fulfill the purposes for which it was collected, and as required by law.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal data, including the right to access, correct, delete, and restrict processing of your information. You may also withdraw consent for marketing communications at any time.
Complaints
If you have concerns about how we handle your personal information, please contact us. If you are dissatisfied with our response, you may file a complaint with your local data protection authority.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Hanzal&Co.
Support Email: hanzalhairoil@gmail.com
Phone: 03010420877